... desk services and level 1 technical support to Ethan Group customers and ... responding to and resolving customer support requests (phone calls, emails or ... Administration, mailbox administration)Server technologies & support (DHCP, DNS, and Group Policies ...
6 days ago
... predominantly level 1 and 1.5 support to university staff, students, ... provide front-line IT support through phone calls, live ... Management platform (ServiceNow) to support issue resolution and, where ... under pressure to handle support calls and enable the ...
6 days ago
... range of systems and technologies Support the major incident team ... other members of the support team Contributing to Knowledge ... health and well-being support, including our Wellbeing Hub ... Desk or customer facing support teams Broad technical knowledge ...
22 hours ago
... to provide predominantly level 1 and 1.5 support to university staff, students, and ... Service Management platform (ServiceNow) to support issue resolution and, where appropriate ... analyst to enable our hypercare support Key Skills • Technical Proficiency • ...
17 days ago
... to delivering exceptional IT support and solutions that empower ... improving user experience, and supporting the overall IT strategy.Key ... :Provide timely first-line support to internal users via ... are enthusiastic about IT support and delivering excellent service, ...
5 days ago