... ServiceNow or a similar enterprise service management system Strong understanding of ... IT service Management (ITSM) and the ... Experience designing and implementing enterprise service management workflow Building user interface ...
25 days ago
... . From individual technologies and services to comprehensive project delivery and ... ongoing improvement of client ICT Service Desk environments, ensuring high ... tracking ticket trends and recommending service improvement. Maintenance & Continuous Improvement ...
4 days ago
... second-level support for incidents, service requests, and scheduled maintenance tasks ... Assist in the administration of Service Desk environments across different networks ... members. Provide accurate updates during service outages or disruptions. Contribute to ...
7 days ago