... role that balances people management, performance optimisation, and workforce planning. ... agent performance, meet KPIs, and support customer outcomes. Client Relationship Manager: ... Driver: Monitor workflow and performance across the account, making smart ...
a day ago
... a highly skilled Contact Centre Manager on behalf of our client ... manage issue resolution, and oversee performance reporting. Lead account management, including ... initiatives. Address escalated issues, conduct performance reviews, and improve customer service ...
7 days ago
... a highly skilled Contact Centre Manager on behalf of our client ... initiatives. Address escalated issues, conduct performance reviews, and improve customer service ... / discriminatory. Featured jobs Customer Resolutions Manager MYOB 14d ago Central Business ...
7 days ago