... principles and frameworks including ITIL, process tools (ServiceNow), delivery frameworks ( ... depth understanding of Event Management processes and procedures. Strong analytical ... governing a managed service/offshore team. Hands on with ServiceNow (Incident + ...
a day ago
... principles and frameworks including ITIL, process tools (ServiceNow), delivery frameworks ( ... depth understanding of Event Management processes and procedures. Strong analytical ... governing a managed service/offshore team. Hands on with ServiceNow (Incident + ...
a day ago