Description:
Community Connections and Promotions Librarian
- Full-time Position – 35 hours per week (Library Branch)
- Band 5 (Library Branch) salary from $74,854.00 - $86,164.52 per annum plus super
Ballarat Libraries is seeking an experienced customer service professional to join our team in delivering high-quality, friendly, and efficient library services that meet the diverse needs of our community. This role involves providing excellent customer service, assisting patrons with library resources, and supporting the day-to-day operations of the branch. You’ll also help deliver learning programs for all age groups and contribute to the development and promotion of our collections.
In addition to customer service and program delivery, you’ll play a key role in promoting the library through the creation of print and digital materials, coordinating campaigns, and maintaining consistent branding and messaging. The role requires strong communication skills and the ability to build relationships with community groups, and stakeholders. If you’re passionate about libraries, enjoy working with people and have a flair for communication, we’d love to hear from you.
Qualifications and Experience:
- Completion of a degree course or through lesser formal qualifications with relevant work skills and eligibility for professional membership to ALIA.
- Demonstrated skills and aptitude developed in a customer service environment.
- Experience in the provision of information services including online resources.
- Knowledge and/or experience in writing, proofreading and editing content for a variety of audiences and formats with a high level of accuracy and attention to detail.
- Working with Children check.
Selection Criteria:
- Qualifications and experience as listed above.
- Demonstrated ability to champion, model and promote the corporate values.
- Demonstrated experience in the development and delivery of community programs, events and activities.
- Considerable experience in a range of IT applications and digital technologies including handheld devices.
- Well-developed interpersonal skills with the ability to communicate sensitively and effectively with a range of people from diverse backgrounds, cultures and abilities.
- Ability to work independently and as part of a team to meet organisational strategic outcomes
How to apply:
To apply for this position please click on the Apply button and submit your application. The closing date is Sunday 13 July 2025 . Please ensure that you provide a cover letter addressing the key selection criteria and resume.
Contact:
For further information on this position, please contact Julie Stevens, Coordinator Community Engagement and Partnerships, 0439 438 185
The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access. We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.