Description:
DescriptionJOB SUMMARY
Are you curious, outgoing and warm? If so, Pier One Sydney Harbour is looking for you to join our team!
We believe in the power of personality and style to deliver mind-blowing service to our guests, rather than following a standard hotel script.
Whether you are an experienced industry professional or a newcomer eager to learn and grow, our pier presents endless opportunities for motivated and skilled individuals. Located under the iconic Sydney Harbour Bridge, our five-star hotel boasts 189 premium rooms and suites, offering a truly luxurious experience on the vibrant heritage waterfront pier.
Pier One Sydney Harbour is not just a workplace; it's a place where you can showcase your talents and make a real impact on our guests' experience.
We work every day to elevate our associate’s experience.
Some of your Key Responsibilities:
Leading Kitchen Operations for Property
- Leads kitchen management team.
- Provides direction for all day-to-day operations
Setting and Maintaining Goals for Culinary Function and Activities
- Establishes goals including performance goals, budget goals, team goals, etc.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Participates in the budgeting process for areas of responsibility.
- Knows and implements the brand's safety standards.
Ensuring Culinary Standards and Responsibilities are Met
- Provides direction for menu development.
- Monitors the quality of raw and cooked food products to ensure that standards are met.
- Determines how food should be presented, and create decorative food displays.
Ensuring Exceptional Customer Service
- Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Benefits, Perks & Rewards:
Free delicious duty meals including one barista coffee a day!
Amazing water views in a unique location, just under the Harbour Bridge with glimpses of the Opera House.
Numerous activations and events to connect with your colleagues.
Free In-house laundry for all your work clothes.
Exclusive associate discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you, your family and friends.
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International.
Genuine care for associates physical, emotional and financial wellbeing through our employee assistance program.
What we value for this role:
Minimum 2 years experience in a similar role in a large scale hotel operation.
You’ll think outside the box and have an open-minded personality.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.