Description:
Western Truck Group (WTG) has an exciting opportunity for a Parts Interpreter or anyone who has an interest in Parts Interpreting to join our team based at Townsville. With a strong reputation and a supportive team culture, this is your chance to be part of a company that values their employees, expertise, initiative, and customer satisfaction.
Western Truck Group will offer:
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Attractive remuneration
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A commitment to internal and external training
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Stable and long-term employment
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A friendly and team-based culture
About the Business
WTG are authorised Volvo, UD & Mack truck dealers. WTG have branches located across regional Queensland, Northern Territory and New South Wales. We are also supported by a strong network of regional Customer Service Centres covering a broader area to support our valued customers.
WTG is proud to Partner with Volvo Group Australia (VGA), encompassing the Volvo, Mack and UD brands. Additionally, WTG has formed a partnership with Isuzu Australia Limited (IAL). This strategic alliance strengthens our regional retail network and enhances our relationship with both, VGA and IAL.
WTG prides itself on being an equal opportunity employer of choice, family values ethos and our core values being:
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Accountability : We courageously take responsibility for our actions. We value clear agreements with all stakeholders. We don't criticise down.
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Continuous Improvement : We have the courage to be innovative and we strive to be better every day.
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Integrity : We act with trust, transparency, dependability and strength.
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Fulfillment : We have a passionate, engaged workforce who deliver desired outcomes. We celebrate accomplishments and have fun!
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Safety : We prioritise safety in all our endeavours – both emotionally and professionally and through mind, body, community and environment. We work safely and take responsibility for others safety.
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Sustainability : We strive for quality to attain commercial success whist operating to protect the environment for future generations.
At WTG we are committed to employing individuals who align with our Values.
Job Summary:
Western Truck Group want to speak to anyone with a Parts Interpreter background, or interest in.
You will be responsible for:
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The safety of WTG's people, customers and assets
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Inbound and Outbound sales for the Parts Department
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Processing customer quotes, orders, payments, invoices and credits
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Deliver outstanding customer service
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Provide technical assistance and general support to the Service Department
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Various parts warehousing tasks, eg, sorting, ordering, stocktake
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Participate in a rotating roster to be on-call for parts supply
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Participate in a rotating roster for day and afternoon shift
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Ensuring Database entry and accuracy
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Maintaining efficient warehouse operations and flow
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Ensure compliance with the relevant OH&S requirements
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Any other duties / responsibilities relative to the improvement of Parts Services supply and Customer Relations as may be directed by the Parts Manager or his/her nominated representative.
Valued Skills and prior experience include:
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Technical parts knowledge in the transport field or willingness to learn
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Developed knowledge of the transport industry would be preferred but not essential
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A high degree of dependability, reliability and dedication to customer service
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Developed written and verbal communication skills
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Computer literate
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Ability to work productively in an autonomous environment
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Good organisations skills
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Ability to manage time effectively and multi-task where required
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Excellent work ethic, gaining enjoyment from practical and manual activities
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Strong focus on safety and security of all personnel, equipment and environment
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Current Australian Drivers Licence
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Forklift license desirable
Experience the difference at WTG Townsville. Whether you are a seasoned professional in the industry or looking to start a fulfilling career, we invite you to be part of our team and contribute to our success. WTG are a company that will support you throughout your career and provide opportunities to work with leading brands. All applications will be handled with the utmost respect and confidentiality.
To be considered for this role, you must have permanent work rights in Australia or valid working visa.
Join us and be a part of shaping the future of the heavy vehicle industry! WTG "With you for the long haul"!
We would like to thank all applicants in advance; however, we wish to advise that only successful applicants will be contacted for an interview.