Medical Receptionist

Description:

Sakata Clinic is looking for a permanent part-time receptionist to join our newly established surgical practice.

The right candidate will be enthusiastic, empathetic, and pride themselves on creating an exceptional experience for our patients.

If you are interested, please submit your resume and a cover letter to *******@sakataclinic.com.au at your earliest opportunity. We will be assessing applications as they are received and if the right candidate has availability, hope to commence the position as soon as possible.

This position will be our front-of-office receptionist, serving as the first point-of-contact for patients who are phoning and visiting the office. You will make the first impression for our practice, which is vital to building trust in our services and making sure patients feel comfortable in our clinic.

You will work closely with our senior medical administration officer, supporting her by ensuring patients are responded to in a timely manner, paperwork has been prepared, and administration records are kept appropriately.

If successful, your roster will be discussed prior to commencement / accepting the position. We anticipate approximately three to four days per week. Please advise in your cover letter if you have any availability restrictions.

Exceptional customer service: You’re a people person who prides yourself on going above and beyond for the needs of our diverse patients.

Communication skills: You can confidently and articulately communicate in-person, on the phone, and in writing.

Attention to detail: You have a strong focus on accuracy and thoroughness in administration tasks.

Professionalism: It is essential that you exhibit a high standard of professionalism.

Trustworthy: You are reliable and can be trusted to complete tasks in a timely manner.

Adaptability: Willingness to learn new systems and processes and are confident with computers.

Experience: Previous medical reception and administration experience will be looked upon favourably.

We are a new private colorectal surgical practice led by experienced colorectal surgeon A/Prof Shin Sakata. A/Prof Sakata places a high priority on patient care and expects this to be exemplified by all members of the team.

Our practice uses Gentu practice management software.

To apply, please send your resume with a cover letter telling us why you’d be the perfect person to join our team to *******@sakataclinic.com.au