Description:
1)Duty/Gaming Manager
Salary: $65,000 to $75,000
Key Responsibilities:
·Manage and oversee employees during shifts, ensuring smooth operations and maintaining a productive work environment. This includes delegating tasks, providing guidance, and addressing any interpersonal conflicts that arise.
·Ensure exceptional customer service by training staff, addressing customer complaints promptly, and implementing improvements based on feedback.
·Coordinate daily operations, monitor efficiency, and ensure compliance with company policies and procedures. This includes managing employee schedules and overseeing financial transactions.
·Act as the first point of contact for resolving operational issues, ensuring that any problems are addressed quickly and effectively.
·Regularly report to upper management about operational issues, employee performance, and customer feedback to help drive improvements.
·Maintaining the gaming room.
·Ensure all gaming licenses comply with the Gaming Licensing Accord.
·Confirm machines are functioning properly and resolve any issues.
·Check on patrons and assist with gaming problems.
·Identify gambling issues and provide appropriate help.
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2)Functions/Duty Manager
$65,000 to $75,000
Key Responsibilities:
·Manage and oversee employees during shifts, ensuring smooth operations and maintaining a productive work environment. This includes delegating tasks, providing guidance, and addressing any interpersonal conflicts that arise.
·Ensure exceptional customer service by training staff, addressing customer complaints promptly, and implementing improvements based on feedback.
·Coordinate daily operations, monitor efficiency, and ensure compliance with company policies and procedures. This includes managing employee schedules and overseeing financial transactions.
·Act as the first point of contact for resolving operational issues, ensuring that any problems are addressed quickly and effectively.
·Regularly report to upper management about operational issues, employee performance, and customer feedback to help drive improvements.
·Communicate, maintain, and develop a long-lasting relationship with clients.
·Manage vendors or suppliers in a professional manner
·Ensure that the cost of an event is well within the budget agreed with a client
·Provide leadership and motivation to ensure synergy throughout the period of an event
·Responsible for the successful running of an event
·Ensure impressive and excellent customer service and quality delivery of projects
·Coordinate the details of events such as weddings, birthdays, business meetings, anniversaries, etc.
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3)Chef
$65,000 to $75,000
Key Responsibilities:
·Preparing and cooking dishes to meet the restaurant's standards, ensuring quality and consistency.
·Training and supervising new chefs and kitchen assistants in their section, delegating tasks, and ensuring efficient workflow.
·Contributing to menu planning and suggesting new dishes or improvements.
·Assisting in managing food inventory, ordering supplies, and minimizing waste.
·Ensuring adherence to health and safety regulations and maintaining a clean and organized workspace.
·Monitoring and recording temperatures for fridges and freezers to ensure the freshness of ingredients.
·Upholding high standards of quality at all stages of food preparation and presentation.
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4) Cook
$65,000 to $75,000
Key Responsibilities:
·Cooks prepare ingredients and cook meals according to recipes, ensuring that dishes are delicious and presented well. This includes washing, measuring, and mixing ingredients.
·Follow menu items and execute dishes according to established standards, adjusting based on customer requests.
·Maintain a clean and organized workspace, adhering to food safety and sanitation standards. This includes cleaning cooking equipment and ensuring proper food storage.
· Work closely with other kitchen staff, including line cooks and sous chefs, to ensure timely and efficient food preparation during service.
Monitor food supplies and assist in inventory management, ensuring that ingredients are fresh and available for daily operations.
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5)Dish- Hand
$65,000 to $75,000
Key Responsibilities:
·Clean and sanitize dishes, utensils, and kitchen equipment using dishwashing machines and by hand when necessary.
·Kitchen Maintenance, ensure the kitchen area is clean and organized, including sweeping, mopping, and removing trash
·Assist Chefs and cooks with food preparation with basic food preparation tasks, such as chopping vegetables, making salads, and assembling ingredients for meals.
·Assist in unloading food supplies from delivery trucks and maintaining inventory control by organizing storage areas
·Follow all sanitation policies and procedures to maintain a safe and hygienic kitchen environment.
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6)Bar Supervisor
$65,000 to $75,000
Key Responsibilities:
·Maintain appropriate staffing levels – hiring, terminations, maintain disciplinary documentation
·Ensure all security incidents, accidents and near misses are logged investigated and rectified to prevent future catastrophes
·Ensures the work area is ready for service with pre- and post-service checks completed
·Engages in guests’ interaction in a sensitive and appropriate manner
·Supervision and direction of bartenders and Glassies
·Ensure standardisation and consistent beverage preparation, presentation and quality
·Monitor and control bar beverage stocks and ensure efficient use of products
·Assist and direct wait staff when necessary
·Encourage teamwork and communication with bartenders and wait staff.
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7) Restaurant Supervisor
$65,000 to $75,000
Key Responsibilities:
·Coordinate daily Front of House and Back of House restaurant operations
·Deliver superior service and maximize customer satisfaction.
·Respond efficiently and accurately to customer complaints
·Organize and supervise shifts
·Appraise staff performance and provide feedback to improve productivity
·Estimate future needs for goods, kitchen utensils and cleaning products
·Ensure compliance with sanitation and safety regulations
·Manage restaurant’s good image and suggest ways to improve it
·Promote the brand in the local community through word-of-mouth and restaurant events
·Train new and current employees on proper customer service practices
·Implement policies and protocols that will maintain future restaurant operations.
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8) Food and Beverage Attendant
$65,000 to $75,000
Key Responsibilities:
·Deliver superior service and maximize customer satisfaction
·Greeting and welcoming customers in a friendly manner.
·Taking Order and serving food and beverage promptly
·Preparing bills and processing payments
·Respond efficiently and accurately to customer complaints
·Ensure compliance with sanitation and safety regulations
·Promote the brand in the local community through word-of-mouth and restaurant events
·Implement policies and protocols that will maintain future restaurant operations