Description:
A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant, and authentic ways.
We have an exciting opportunity for a Concession Manager to lead our team at Sportscraft , SABA & JAG Womenswear & Menswear David Jones Karrinyup Store.
About the Role
You will be responsible for maximising store performance through the key areas of team management, recruitment and induction, rostering, inventory management, sales, visual merchandising, and expense control whilst focusing on delivering a premium customer experience. Based in our Karrinyup David Jones store, you will oversee the Womenswear and Menswear concession pads for Sportscraft, SABA and JAG. This role reports directly to the Regional Manager.
As an inspiring brand ambassador, you will lead a dynamic team that are continuously empowered to deliver the achievement of sales and exceptional customer service.
About You
- At least 2 years’ retail management experience in a high end or premium retail environment
- A motivated and enthusiastic individual with the proven ability to create a dynamic team environment and achieve sales and KPI targets.
- Results driven with strong analytical, strategic, and problem-solving skills
- Strong interpersonal and communication skills both written and verbal
- The ability to prioritise tasks and expectations
- A true passion for retail fashion and a strong sense of personal style and presentation
- Flexible and innovative approach in reacting to changing work requirements
- Proven management and operational leadership with a strong emphasis on interpersonal skills including coaching and developing team members.
Responsibilities
- Drive sales across all brands and concession pads.
- Drive the team to meet KPIs and sales targets.
- Foster a performance-driven culture through inspirational leadership.
- Conduct consistent performance conversations to coach and develop team members.
- Deliver exceptional customer experiences through knowledgeable and brand-aligned teams.
- Promptly resolve customer queries and complaints.
- Ensure all concession pads are presented and merchandised according to brand standards.
- Monitor top sellers and manage stock levels.
- Manage labour and rostering according to peak trade periods and within budget.
- Implement new business initiatives efficiently and positively.
- Establish and maintain strong working relationships with David Jones store and floor management teams.
Where do I sign?
As part of the APG family you'll enjoy plenty of exciting rewards and benefits.
- 50% discount on all brands
- 20% discount on David Jones products
- Up to $3000 clothing allowance per year
- Monthly & seasonal bonus potential
- An Employee Assistance Program for you and your family
- Paid Parental Leave
- Recognition and Service awards
- Employee Referral Program
- APG Academy – a structured training and development program to grow your career
Style your career in a new direction – apply now and join our talented team.