Description:
Join Our Team at Mantra Charles - Where Hospitality Meets Excellence!
Nestled in the heart of Launceston, Tasmania’s vibrant cultural and gastronomic hub, Mantra Charles is more than just a hotel—it’s an experience. Offering a range of accommodation options with hotel rooms, studios and one-bedroom apartments, meeting and event spaces, as well as the best in Tasmanian cuisine at The Charles Restaurant.
On your days off, take time out and immerse yourself in nature, take in the picturesque coastline, or sample some of the finest produce and wines in the renowned food and wine region of the Tamar Valley.
Purpose
As a Food & Beverage Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.
Primary Responsibilities
- Take the reins during busy service hours at the front of the house, setting the pace and leading by example
- Collaborate with your team to spark motivation and attain exceptional results together
- Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
- When challenges arise, your ability to transform obstacles into opportunities shines
- Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge
Skills and Experience
- Demonstrated genuine passion and enthusiasm for the hospitably and food sector
- Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
- Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
- Passion for engaging with patrons and leading a team of diverse professionals
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Other details
- Job family Food and Beverage
- Job function Part Time
- Pay type Hourly