Course And Unit Advisor

Description:

Job Description
Exciting Opportunity within our Advisory & HQ Team Continuing Full-Time RoleThis role will work across the Footscray Park, City Tower and St Albans campuses
About Us:
At Victoria University, we are committed to fostering a positive workplace culture that supports the provision of advice to current and future students. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.
If you thrive being part of a team and enjoy supporting students to succeed in their studies, then this is the position for you
About the Role:
The Course and Unit Advisor (CUA) plays a key role in supporting the delivery of our tertiary programs. This position serves as a central point of contact for course and unit-related queries, offering specialised advice to ensure students are well-informed and supported throughout their academic journey. The CUA works collaboratively with Course Chairs, academic teams, and professional staff to facilitate clear communication, uphold academic policies, and promote student success at Victoria University.
This is a continuing full-time position (36.75 hours per week) at the HEP Level 6 classification and the salary range is $88,691per annum - $96,001per annum, plus 17% employer superannuation contribution.
For a copy of the position description, please click here: Course Unit Advisor
About You:
A confident communicator with a passion for delivering exceptional service. With a solid grasp of the student journey, you respond to enquiries and resolve complaints efficiently, professionally, and with empathy. You know when to take the lead—and when to escalate more complex matters appropriately. Your approachable nature and cultural sensitivity allow you to connect with students from all walks of life, making a positive impact on how they experience university life.
How to Apply:
To view the job advert and to submit your application please click here: Course Unit Advisor and Apply Now.
Applications must be submitted as a single document comprising:
A cover letterYour curriculum vitae/resumeYour responses addressing all selection criteria located in the position descriptionEvidence of applicable qualifications, licences and registration
Application Closing Date: Wednesday, 23 July 2025 at 11.59pm (AEST)
Note: Applications which do not address the selection criteria will NOT be considered.
Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia.
Who to Contact?
For further information relating to the position, please contact Breanne Elliott, Manager Course Advice via email at Breanne.Ellot@vu.edu.au
Why Join Us:
VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Jobs at VU Webpage
Our Commitment to Protecting Country:
Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.
Our Commitment to Progressive Inclusivity
Victoria University welcomes and celebrates the diverse perspectives, identities, and backgrounds of all people. We are committed to progressive inclusivity as a core strategic priority. All members of the VU community have a responsibility to be inclusive, respectful, and supportive of all.
We are committed to maintaining a workforce which reflects the community we serve, this means we strive to attract, retain, develop and empower talented individuals from all backgrounds. We encourage applicants who are Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised people, those from the LGBTQIA+ community, people from all ages and socio-economic backgrounds. We believe that a diversity of experiences and perspectives strengthens our community and fosters a more innovative, inclusive, and supportive working environment, where everyone feels they belong.
VU is committed to providing a positive and barrier-free recruitment experience. If you have access requirements or would benefit from adjustments, including with position descriptions, application forms, or require any other document in an accessible format at any stage of the recruitment process please contact us at inclusivecareers@vu.edu.au or call (03) 9919 5999.