Description:
Receptionist / Administrative Assistant
Location: Melbourne, Victoria
Full-Time | $50,000 – $60,000 (including super) + benefits
8:30 am – 5:30 pm, Monday to Friday
About The Family Lawyer
The Family Lawyer is a well-regarded boutique family law firm located with offices across Melbourne. We provide compassionate, high-quality legal services that make a meaningful difference in our clients’ lives. Our firm values professionalism, kindness, and humour — and we are proud to offer a workplace where people enjoy coming to work.
Our office is also home to Betty the Labrador , our resident Chief Snack Inspector and Head of Cuddles — so if you like dogs, you will fit right in.
About the Role
We are seeking a friendly and organised Receptionist / Administrative Assistant to join our close-knit team. You will be the welcoming face of our firm, assisting clients and visitors while keeping our office running smoothly behind the scenes.
Key Responsibilities
- Greet and assist clients and visitors with warmth and professionalism
- Answer and direct phone calls, respond to enquiries, and manage incoming emails
- Manage new client enquiries, including collecting detailed information and booking appointments
- Maintain and coordinate calendars, appointments, and meetings
- Prepare, file, and manage documents and correspondence
- Support our lawyers with general administrative tasks
- Ensure the reception area and office remain tidy and organised
- Handle sensitive information with discretion and professionalism
What We Are Looking For
Required:
- Experience in a similar receptionist or admin role
- Excellent interpersonal and communication skills
- Strong time management and multitasking abilities
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- High level of attention to detail and professionalism
- A positive, proactive, and helpful attitude
- Ability to work independently and as part of a team
Desirable:
- Previous experience in a law firm or legal environment
- Experience in sales, customer service, or client intake roles
- Familiarity with legal software (e.g. Smokeball)
Why Join Us?
- Competitive salary package: $50,000 – $60,000 (including super)
- Full-time, stable employment in a respected family law firm
- On-site parking and close to public transport
- Flexibility and work-life balance
- Positive, collaborative team culture with training and development opportunities
- Cuddles from Betty the office dog
Application Questions
When applying, please include answers to the following:
- How many years of experience do you have as a Receptionist / Admin Assistant?
- Which Microsoft Office programs are you proficient with?
- What is your expected salary?
- How much notice are you required to give your current employer?
- Where are you currently located?
- Are you seeking a long-term role?
How to Apply
Please email your resume and a brief cover letter outlining your suitability for the role to kbolog@thefamilylawyer.com.au .
Come join The Family Lawyer and be part of a great team!
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Schedule:
- Monday to Friday
Work Authorisation:
- Australia (Required)
Work Location: In person