Description:
Job Description- Support the design, development, and delivery of seat ancillary strategies to enhance customer experience and drive revenue growth
- Produce comprehensive reports with recommendations, and translate complex data into practical, actionable insights
- Work closely with a variety of stakeholders to optimise seat ancillary product performance and commercial outcomes
- Permanent role based at our head office in Mascot
As a Product Specialist , you will support the performance and end to end customer experience of our seat ancillary product portfolio. You will be responsible for analysing market trends to identify emerging opportunities, developing and leading new initiatives, and contributing to the overall product strategy and roadmap. The successful candidate will have skills in stakeholder management, a highly collaborative attitude, and strong analytical capabilities.
This role offers a unique opportunity to directly influence a product portfolio, combining analytical insight, creativity, and stakeholder management to elevate our seat ancillary offerings and maximise customer impact. If you’re passionate about driving innovation and growth in a dynamic airline environment, we’d love to hear from you.
What You'll Bring To The Role
- 3+ years’ experience, ideally with product management, strategy or commercial background within a large, complex organisation
- Customer-focused product management skills to effectively gather, document and lead product delivery requirements
- Advanced analytical skills with a talent for translating complex data into clear, actionable insights and strategic recommendations
- Strong commercial acumen, with a deep understanding of how strategy, finance, technology and business interrelate
- Confident communicator with exceptional stakeholder management skills, effectively influencing and achieving commercial outcomes
- Ability to work under pressure and manage changing projects and priorities
- Drive to operate autonomously and take initiative, but also thrive in a high performing, collaborative team environment, to help shape and deliver the product strategy and roadmap
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions; the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts on shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you. Qantas embraces diversity and encourages applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process to demonstrate their ability to meet the inherent requirements of our roles.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications Close: Monday 28th July 2025
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
14 Jul 2025;
from:
linkedin.com