Description:
- 1.0 FTE, Fixed term position until 30 June 2025.
- Salary: $ 107071.00 p.a+ superannuation
- Location: Dandenong
Chisholm is seeking an experienced professional to join our Apprenticeship Support team as a Team Leader. Full time, fixed term position until 30 June 2027.
BELONGING & INCLUSION
Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.
ABOUT THE ROLE
The Apprenticeship Support Program, delivered by the Victorian Government’s Department of Jobs, Skills, Industry and Regions, aims to deliver high-quality assistance to Apprentices, to support positive outcomes throughout the apprenticeship journey.
The team is hosted at Chisholm Institute and the Apprenticeship Support Officer (ASO) plays a pivotal role in providing timely, relevant, and comprehensive guidance on a variety of issues, including wages, training contracts, workplace safety, bullying/discrimination, and general wellbeing. The role provides direct support and facilitates access to specialised support services where required.
The Team Leader - Apprentice Support Program is responsible for leading a dedicated team to deliver a high-quality, consistent program across the Southeast region, ensuring it meets the needs of apprentices while aligning with government guidelines.
This role involves overseeing staff, providing guidance and mentorship, and fostering a collaborative team environment. The Team Leader will manage program operations, ensuring its relevance and effectiveness, while also being accountable for report writing, budget management, and stakeholder engagement. The role will also carry a caseload to providing direct support to apprentices.
Apprenticeship Support team are required to travel to training providers and workplaces to conduct support sessions. Pool cars are available for travel.
Key responsibilities include:
- Lead the ASO team to deliver consistent services and programs across all campuses,
- Lead the development and initiation of apprentice support programs by establishing clear links between support programs and student satisfaction and working with key stakeholders to build awareness of opportunities.
- Lead the development and forward planning of resources including technology, systems and learning materials to support a best practice learning environment,
- Direct, motivate, coach and manage the team towards the achievement of goals and work plans
- Act as a key liaison and advisor to apprentices during the early stages of their apprenticeship by promoting the program and providing information and guidance
- Manage a caseload of apprentices for a specified district, providing ongoing support for apprentices identified as requiring mentoring and support to improve student retention
- Refer apprentices for appropriate support and assistance to other service providers as required to support the client to resolve personal issues
- Influencing and providing sound advice to apprentices and employers, addressing their challenges to successfully achieve the core objectives for employer and apprentices both
- Maintain a safe and productive work environment free from discrimination, bullying and harassment,
ABOUT YOU
You are a highly motivated individual with -
- Sound knowledge and familiarity of the Victorian Vocational Education and Training sector including the role of RTOs and Australian Apprenticeship Support Networks
- Demonstrated skills in counselling or youth development, including those from disadvantaged groups
- The ability to respond to emergency situations that occur during out of hours, including evenings and weekends
- Extensive management and stakeholder experience
Excellent time management and organisational skills with the ability to self-manage caseloads - Demonstrated clear and concise written communication skills to produce a variety of complex reports on sensitive issues
- Highly developed communication, presentation, and negotiation skills
- Well-developed customer service and interpersonal skills, with the ability to work autonomously and to use own initiative
Qualifications required for the role:
A relevant tertiary qualification and/or related industry experience. Particularly in Social Work/Youth Work and/or extensive experience working in the apprenticeship field.ABOUT US
Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.
We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.
At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.
To learn more about Chisholm click here!
WHAT WE OFFER
- An Inclusive work culture - Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
- Professional Development - continue to grow your career as you nurture your students
- Networking Opportunities with Industry Partners
- State of the art facilities on our campuses
- Free on-site parking as well as locations close to public transport
- Free Employee Assistance Program - get the support you want. Its confidential.
If this is the job for you, please apply now. We look forward to receiving your application!
Important information about your application:
Your application should include:
- a cover letter
- your resume
- contact details of three (3) referees
Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:
- Verified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Verified copy of unrestricted rights to work in Australia
- Verified Police Check (position dependent)
Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at ******@chisholm.edu.au
Applications for this position close at 6pm, Monday, 21 July 2025.
Chisholm Institute reserves the right to withdraw an advertised position at any stage.
If you have any questions regarding the position or require further information, please contact [MANAGER NAME, TITLE, PHONE, EMAIL]
Find out more about us by visiting us on our Website and social media sites.
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