Description:
DescriptionF&B and Event Service Expert (Banquets)
- Beautiful location on the Elizabeth Quay waterfront
- 5 minutes walk from Elizabeth Quay station and close to public transport
- Free Employee Duty Meals
- Free breakfast cereal, coffee and tea throughout the day
- Discounts on hotel rooms and food and beverage with Marriott Internationally
- Discounts on retail venues around the location
- Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
- Recognition and wellbeing programs
- Training and Career Development opportunities within an international brand
- Employee activities and celebrations throughout the year
About the Role
Use your customer service skills to provide guests with a personalized and memorable experience.
Duties
- Take guests food and beverage orders, making recommendations and advising of menu options.
- Serve food and beverages to the table promptly following appropriate procedures.
- Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
- Record transactions using MICROS system.
- Maintain cleanliness and condition of working area.
- Respond to and try to fulfill any special banquet event arrangements requested by guest.
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
- Serve food and beverages to the table promptly following appropriate procedures.
- Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
- Maintain cleanliness and condition of working area.
Skills & Experience
- Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
- I’m Alert Food Safety Certification (from City of Perth)
- Experience working in customer service role preferable
- Passion for customer service
- Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.