Administration Roles - Admissions Officer & Receptionist

Description:

Are you an organised and people-focused administrator looking to be part of a warm and caring team? We’re currently seeking two Administration Officers to join our friendly team at The Bays Aged Care – one focusing on Resident Admissions and the other in a Receptionist capacity.
Both roles are part-time (4 days per week) and play an important part in supporting the daily operations and resident experience at our home.
Reception: Tuesday to Friday
Admissions Officer: Monday to Thursday
About the Roles: As part of our administration team, you will be a key point of contact for residents, families, staff and visitors. Your role will involve:

• Warmly welcoming residents, visitors, and contractors
• Supporting general administrative duties including answering phones, data entry, and document management
• Waitlist Management
• Coordinating administrative aspects of the resident admissions process (Admissions Officer role)
• Assisting with resident enquiries and liaison with the care team
• Ensuring smooth front office operations and a high standard of customer service

These positions work closely with the Residential Service Manager and broader team to ensure residents receive high-quality, respectful and responsive care.
What We’re Looking For:

• Previous administration/reception experience – aged care or health care setting
• Qualification in Business Administration, Aged Care or related field
• Friendly and professional communication style
• Compassion and Empathy
• Strong organisational and time management skills
• Ability to handle confidential and sensitive information
• Sales and Marketing experience or exposure
• Proficiency with Microsoft Office and confidence using internal systems
• NDIS Worker Screening Check (or willingness to obtain)

What’s in it for you?

• Competitive Compensation: Enjoy a competitive hourly rate (based on exp), Penalties Super, and Leave Loading
• Not for Profit Salary Packaging : Options of up to $15,900 Tax-Free + Meals & Entertainment – https://nationalsalarypackaging.com.au/
• Retail Benefits: Enjoy online + in store discounts with Blue Light Card Australia https://www.bluelightcard.com.au/
• Employee Support: An Employee Assistance Program (EAP)for you and your immediate family. With 24/7 access to a range of benefits
• Career Development: Nurture your professional growth through Onsite & Online professional development programs, providing pathways for advancement within our organisation
• Care Friends – Care Friends: Refer friends, earn points, and turn them into cash. It’s our way of saying thank you for bringing great people on board!
• Award-Winning Culture: Be part of a team that values excellence and is recognised for its award-winning culture program

Apply Now:
If you’re passionate about supporting older Australians and enjoy working in a varied and rewarding admin role, we’d love to hear from you!
Please submit your resume and a short cover letter outlining your interest in the role. Be sure to indicate whether you are interested in the Receptionist , Admissions Officer , or open to both positions.
Please note that only shortlisted applicants will be contacted and we reserve the right to close this vacancy once an offer of employment has been accepted.
Apollo Care: As part of our team, you'll help us uphold our Philosophy of Care, championing resident choice, holistic care, family connections, and inclusivity. Your contribution will be essential in fostering a sense of home and belonging.