Allied Health Receptionist

Description:

Vivid Health Collective is hiring a Part time Allied Health Receptionist role in Underwood, QLD. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: $25 - $30 per hour

Job Title: Allied Health Receptionist

Location: Work from Home / Clinic

Job Type: Part-time/Casual

Department: Administration / Front Office

Job Summary:

We are seeking a friendly, organized, and professional Allied Health Receptionist to be the first point of contact for our clients. In this role, you will support the day-to-day operations of a busy allied health clinic by managing appointments, handling enquiries, processing payments, and ensuring an exceptional client experience from start to finish.

Key Responsibilities:

• Greet clients over the phone, and via email in a warm and professional manner.

• Schedule, confirm, and manage appointments for multiple allied health practitioners.

• Handle patient intake and update client records using clinic management software.

• Process payments, issue receipts, and manage health fund claims (e.g., Home Care Package, HICAPS, Medicare, NDIS).

• Maintain a tidy and welcoming reception area.

• Liaise with practitioners regarding client needs, bookings, and schedules.

• Manage incoming and outgoing correspondence, including referrals and reports.

• Assist with general administrative tasks such as scanning, filing, and stock management.

• Ensure patient confidentiality and compliance with privacy policies at all times.

Requirements:

• Previous experience as a receptionist, preferably in a healthcare or allied health setting (preferred but not essential).

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Confident using computers, booking systems, and payment processing tools.

• Ability to multitask and remain calm under pressure.

• A warm, empathetic, and client-focused attitude.

Preferred Qualifications:

• Experience with allied health or medical software (e.g., Splose)

• Knowledge of health funding systems such as Medicare, NDIS, WorkCover, and private health insurers.

• CPR and First Aid certification (optional but beneficial).

• Language: Vietnamese fluent (highly regarded).

Working Conditions:

• Flexibility to work at home or clinic. No weekend work!

• Collaborative work environment with a multidisciplinary team.