Director, Government Technology Platforms

Description:

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

The Digital Platforms Division

The Digital Platforms division is responsible for management of citizen, Government and government technology platforms within DGS, Service Victoria technology oversite, solution architecture, cloud dev ops engineering and platform service management.

About The Role

The Director, Government Technology Platforms leads the Government Technology branch within the Digital Platforms Division. This role is responsible for a portfolio of platforms that enable the delivery of government services across the Department of Government Services (DGS) and the broader Victorian Public Service.

Key responsibilities include oversight of software development, service management, and platform operations — including financial and HR systems, digital integration services, briefing and correspondence tools, and emerging Centres of Excellence. The Director leads cross-functional teams to deliver digital services that are user-centric, innovative, resilient, and aligned with community expectations and government priorities.

This is a strategic leadership role, responsible for setting the branch's vision, driving transformation, fostering platform innovation, and building capability. You will mentor and support managers, promote collaboration, and deliver internal platforms that improve service delivery and enable cost recovery or revenue generation where appropriate. For a full list of duties please review the position description.

About You

The preferred candidate will have demonstrated experience in:

• Knowledge: Experience of providing strategic leadership and vision at a business unit or branch level in the development and delivery of digital platforms and services, with a focus on innovation, viability, customer experience, and revenue generation. Demonstrable skills in effectively leading multi-disciplinary teams.
• Technology Ownership and Expertise: Experience serving as the accountable technology owner of digital systems across strategic development and operations. Deep understanding of ICT infrastructure, architecture, and security principles, with the ability to plan and direct leaders to develop and implement innovative digital services that align with contemporary community expectations and organizational goals.
• People and Change Management: Ability to drive positive culture within organisations, empowering managerial staff to help their teams embrace creativity, innovation, and agility in their work. Experience in initiating and being accountable for change or risk management initiatives, and effectively engaging stakeholders at executive level to ensure buy-in and alignment with department objectives.
• Software Delivery and Service Management: Recent experience in delivering best practice ICT services either as a software implementation or a service delivery leader across a range of services. Experience in leading ICT support service, software development or architecture teams to provide timely and high-quality support to internal and external customers, ensuring the reliability, availability, and security of digital services while managing risk.
• Executive Sponsorship and Stakeholder Engagement: Demonstrable experience of functioning as an executive sponsor for digital process innovation, embedding best practice methodologies, and driving a culture of pragmatism and learning. Excellent executive stakeholder engagement skills, with the ability to effectively communicate with and influence executive peers, senior leadership, and external partners to support digital initiatives and achieve organisational goals
  
  

Experience And Qualifications

A relevant tertiary or post graduate qualification in the digital/technological field is highly desirable.

About Our Culture

We aim to be a model employer providing an inclusive workplace that is understanding and respectful of differences such as gender, identity, race, disability or age. In addition, we are committed to supporting Aboriginal pathways between education and employment.

The Department strives to create an environment that supports a flexible and adaptive workforce. All requests for flexible working arrangements will be considered in line with operational requirements.

For Specific responsibilities please Review The Attached Position Description.

This position is only open to applicants with relevant rights to work in Australia.

How To Apply

Apply before the advertised closing date 11:59pm on 17 August 2025. All applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within three pages)
  
  

Other Relevant Information

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.