Description:
Full-Time & Part-Time Opportunities Available
Be the difference in a young person’s life. Join our dedicated team in Hedland as a Residential Support Worker and help create a safe, stable, and supportive space for young people on remand.
About Us:
For over 120 years, Hope Community Services has supported Western Australians affected by justice involvement, mental health challenges, alcohol and drug use, and youth disengagement. We meet people where they are - with empathy, respect, and belief in their potential.
About the Role:
As a Residential Support Worker, you’ll help create a safe and stable environment for young people navigating the justice system. You’ll be there for the daily wins — encouraging healthy choices, keeping routines on track, and supporting young people to meet their bail conditions. When the residence is unoccupied, you'll step into a community-focused role, mentoring youth, building local connections, and strengthening Hope’s presence in Hedland.
What’s on offer:
- $38.65/hr + $10.12 regional allowance + penalty rates (SCHADS Level 3)
- Flexible Full-Time, Part-Time & Casual roles
- Salary packaging to boost your take-home pay (via AccessPay)
- Health insurance discounts
- Free, confidential counselling for staff and families
- Career development & training opportunities
- Community-based work with real impact
You’ll need:
- Cert III (or relevant experience) in Youth Work, Community Services or similar
- Experience working with at-risk or complex-needs youth
- An understanding of and adherence to working within personal and professional boundaries
- Ability to prepare meals & maintain a clean and healthy environment
- Understanding of Aboriginal culture and community
- A calm, respectful, and resilient approach
- A current Driver’s Licence and First Aid certificate
- Full Australian working rights
- National Police Check (within last 3 months)
- Working with children clearance
- Department of justice clearance (which we will apply for)
Why Hope?
You’ll be part of a mission-driven organisation that invests in its people. We prioritise staff wellbeing, personal growth, and inclusive culture - because when we support you, you can support others.
Next Steps:
Shortlisted candidates will be contacted for a phone chat and invited to interview online or in person. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status