Description:
Job Title: Service technician
Location: Northern Territory Employment
Type: Full Time
Reports To: Manager Service Technician
Salary: $72,500 – $85,000 year
Position Overview
As Keep Moving continues with our exciting period of growth, our team must grow to support this. As a result, we are looking for additional technicians.
We need you to bring your experience from similar service roles. You’re someone that loves a fast-paced environment, you’re able to adapt quickly, manage workloads and meet deadlines. Ideally, you will have some form of trade qualification. You will love mentoring and training others. You will be highly regarded if you have a mechanical, electrical or plumbing background. And with our equipment, you can keep your hands clean!
You will get the opportunity to service a wide range of equipment such as beds, operating tables, hoists and lifters, mobility scooters, and complex wheelchairs.
You must be able to work in Australia with no restrictions and resident in the Darwin area. We will consider immigration sponsorship for the right person. Willingness to travel to remote communities is a bonus.
Key Responsibilities
· Servicing and repairing electrical mobility equipment in the field and workshop
· Demonstrating practical application of electrical knowledge and technical skills, similar to the responsibility of assembling, testing, modifying and repairing electrical equipment.
· Submit readable and comprehensive job sheets.
· Prioritize and complete work so that Keep Moving meets its contractual agreements and delivers customer service excellence.
· Liaise with Customers, Service Coordinators, Technicians, and other internal departments to get the best outcomes for our customers.
· Propose solutions to improve customer experience and make Keep Moving Servicing more efficient and effective.
· Maintain your Service vehicle in good condition, ensuring it is well stocked with parts and consumables.
· Other duties within the Service team as required.
Essential Skills and Attributes
· Ability to work independently and as part of team.
· Excellent communication skills.
· A friendly, proactive, and professional personality with a desire to listen, understand and assist with client needs.
· Current driver's license.
Experience Required
· An expert of their craft with 2+ year experience in a similar role.
· Someone with exceptional attention to detail.
· Able to think strategically, (beyond just the here and now) Keep Moving is growing, and we need you to help us navigate our way through different complexities as we continue to scale, previous experience in a high growth company would be advantageous
· You think and act as We, not Me. We believe together is better. You love nothing more than to collaborate and build trusted relationships with the team ensuring everyone is empowered to do the best work.
· Comfortable with Multitasking. You have a passion for efficiency, process improvements, and map out a path to clarity and execution. You can work out ways to achieve the desired goals.
Benefits
· A permanent full-time, Monday to Friday role.
· Opportunity for overtime and on-call.
· Competitive base salary.
· Professional and supportive team environment.
· Tools of the trade.
· Great job satisfaction