Description:
Are you a seasoned leader with a passion for logistics and operations? Northline are seeking an energetic and passionate Afternoon Shift Operations Manager to join our team and provide critical support across our Sydney business. If you're ready to lead and develop a team, drive safety and efficiency, and optimise operations join the Northline family today!
This role requires someone with excellent leadership skills with the ability to build a team that is united and delivers on our values of Safety, Integrity, Connected, Innovation and Customer Delight.
Key Responsibilities:
- Compliance & Safety Mindset: leads frontline workers to ensure team operates confidently and safely. Initiates regular and proactive discussions with team on safety matters to embed a health, safety & wellbeing culture.
- Afternoon Operations: Oversee the loading/unloading of Pick-Up and Delivery (PUD) fleet, and outbound Linehaul/Rail while also managing the Check Weight Cube functions, ensuring accurate freight loading.
- Operations Efficiency: Ensures the team is focused on the key priorities to support the delivery of effective outcomes that drive financial performance and meet customer needs.
- Operational Management: Plans and prioritises activities for the team to work efficiently and maintain customer centricity and quality of work.
- Leadership & Development: Demonstrates, enables and holds others accountable for nurturing inclusivity and behaviours aligned with the Northline values. Disseminates key organisational messages to their team and shares/ escalates relevant information to their manager from their team. Designs and implements assignments to generate learning and development for their team.
Key Competencies & Technical Requirements:
- Professional Integrity: Demonstrate trustworthiness, professionalism, and a customer-centric approach to problem solving.
- Industry Knowledge: Have an advanced understanding of the national freight industry with strong operational management experience.
- Decision Making: Excellent judgement skills with the ability to make firm, fair, and consistent decisions.
- Relationship Management: Proven ability to develop and maintain key relationships with team members and suppliers.
- KPI Achievement: Track record of meeting KPIs, financial performance, and team goals.
- Communication Skills: Exceptional communication, financial management, and people skills.
- Negotiation & Conflict Resolution: Advanced negotiation and conflict resolution skills with a demonstrated ability to manage performance issues effectively.
Who is Northline?
Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries. Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver. At Northline we believe our people are one of our greatest assets. We are a progressive Australian family-owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!
That’s why, we are, Australia’s Global Logistics People.
Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.