Description:
This is a Product Manager role with UpGuard based in Melbourne, VIC, AU== UpGuard ==
Role Seniority - mid level
More about the Product Manager role at UpGuard
Who are we?
UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.
Our Product team at UpGuard comprises of our Product Management, Product Support, Engineering, Design, Data Leaks Detection, and Third Party Risk Management Services. Our Product team’s vision is to become the leader in the Cyber VRM category by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Product team is simply to build a product that enables this. We aim to build a product that users love and come to rely on, and one that regularly and consistently improves.
Where does this role fit in?
As a Product Manager on the Vendor Risk team at UpGuard, you’ll play a key role in shaping and delivering enhancements and new features across our Vendor Risk product suite. Working closely with the Senior Product Manager, you’ll help drive strategy, execution, and continuous improvement, ensuring we meet customer needs, stay ahead of market trends, and maintain high internal standards for quality and scalability. This is a newly created position to support the continued growth of the product and to accelerate our delivery of impactful capabilities for our customers.
What will you do?
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Plan, prioritise and own the delivery of features based on customer feedback, product analytics, competitive benchmarking, and company strategy
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Collaborate cross-functionally with design, engineering and go-to-market teams to deliver solutions that are user-friendly, technically sound, and aligned with our product vision
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Support product discovery efforts, including problem validation, user interviews, and solution testing to ensure we’re solving the right problems
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Drive continuous improvement in product workflows, UI/UX, and core platform capabilities
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Contributing to product roadmap, ensuring alignment with the broader product portfolio and business goals
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Work closely with Marketing, Sales, and Customer Success to support messaging and go-to-market efforts, including product launches and enablement content
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Develop a deep understanding of customer needs, TPRM market trends, and the competitive landscape, using this knowledge to inform product strategy
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Track and measure feature adoption and success, using data and feedback to iterate and refine our offerings
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Champion the voice of the customer, advocating for improvements that drive meaningful impact for users managing third-party and supply chain risk
What will you bring?
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3+ years of experience in product management, ideally within a B2B SaaS or technical environment
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A strong track record of end-to-end product delivery, from discovery and prioritization through to launch and iteration
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Customer-first mindset with a passion for solving real-world problems and delivering intuitive, impactful solutions
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Strong collaboration skills, with the ability to work closely with engineers, designers, and cross-functional stakeholders
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Excellent written and verbal communication skills, including the ability to clearly articulate problems, ideas, and decisions to both technical and non-technical audiences
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A proactive and curious approach, always looking for ways to improve the product, team processes, or user outcomes
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Experience managing a product roadmap, balancing customer feedback, strategic goals, and technical feasibility
What will give you an edge?
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Familiarity with cybersecurity, third-party risk management, or GRC concepts
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Prior work with AI-enhanced products or automation features
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A Bachelor’s degree or higher, preferably in a related field (e.g. Business, Computer Science, Engineering)
What's in it for you?
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Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
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WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
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$1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
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Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
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18 weeks paid Parental Leave: irrespective of parenting role (all regions)
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Personal Leave allowance: this includes sick & carer’s leave (all regions)
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Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
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Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
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Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
#LI-SR1
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC .
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the UpGuard team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- ️ Planning and prioritising features
- Collaborating cross-functionally
- Driving continuous improvement
Key Strengths
- Product management experience
- Customer-first mindset
- Collaboration skills
- Familiarity with cybersecurity
- Experience with AI-enhanced products
- Educational background
Why UpGuard is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with UpGuard not with Hatch.