Description:
Customer Services & Administration Officer
- Band 4 ($35.42 per hour)
- Permanent Part-time (0.84 EFT or 64 hrs/ f/n)
- Located at the Horsham Town Hall
About the Role
This role will be the first public point of contact for the Horsham Town Hall Venue and provides guidance and information to the customer. As such, the incumbent will act as an ambassador for the facility and will be required to provide high quality customer service across Visitor Services and Box Office and the Horsham Regional Art Gallery along with administration support to Venue staff.
The Horsham Town Hall is open and operates 7 days a week. The Customer Service functions are rostered and there is an expectation to be able to work occasional weekends when rostered.
About You
The successful applicant will have minimum Year 12 education. Relevant customer service in highly visible, public and customer focused industries (tourism, arts, hospitality) is advantageous.
About the Region
Horsham Rural City Council is a vibrant municipality located approximately 300 kilometres north-west of Melbourne. The majority of its 20,369 residents are located in Horsham, a hub for health care, niche retail, education and schooling, community services, arts, sports and culture.
The region is a significant producer of dryland, broad-acre cereals and agriculture is one of the region's main industries. There is an abundance of wide-open space, small populations and diverse natural assets, including recreational lakes, wetlands, the Wimmera River, Mount Arapiles and nearby Grampians National Park.
For further information or a confidential conversation, please contact Michelle Rethus, Creative Services & Events Lead on 0436 012 660
For more information, please see Position Description.
Applications Close: 10 Aug 2025