Description:
Work options: HybridGet Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate.
Be Connected to a long term career at Nissan which can take you around the world.
Have Confidence in your development through training and be supported with flexible hybrid working options.
Your opportunity
The Settlements Team is a pivotal department, responsible for ensuring that retail contracts are thoroughly checked and accurate, prior to activating and disbursing funds to the dealer. You'll liaise and support our internal sales staff and external business partners in day-to-day operations.
Please note this role will require you to work on a Saturday each week (from home 7:30am - 4pm).
We are looking for someone that can commit to two weekdays and a Saturday.
- Provide a high level of customer service to the dealer network and promote a positive message with a can-do attitude.
- Ensure all customer documentation is approved and compliant with regulations, legislation and policies.
- Look for opportunities to drive change, improve processes and continually seek business efficiency.
- Ensure that daily transactions are attended to within required time frames and provide corrective action where necessary to achieve optimum results.
- Work collaboratively with internal stakeholders, including Business Development Managers and Account Managers, to ensure transactions are reviewed and settled in a timely and efficient manner.
- Help stakeholders with post settlement queries and issues.
- Assist in the review of practices and processes to drive and implement improvements to meet organisational requirements for policy and legislative requirements.
You will bring
- Ability to foster a culture of best practice by ensuring outstanding attention to detail and strong work ethic.
- Passion about your team achieving high performance results.
- Previous experience in the finance and service industry or regulated work environment, preferred.
- Customer service focused with strong communication skills and adaptability
- Degree qualified preferred
You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.
Power Your Future with Nissan!