Senior Digital Engagement Officer

Description:

Queensland State Archives has an exciting opportunity for you to join our team in connecting Queenslanders to the archival collection through events, social media, web management, exhibitions and more.

If you have experience managing online content for a variety of online channels, preparing strategic communications for diverse audiences and proven capability in increasing customer engagement then we would love to hear from you.

We are looking for an experienced online and engagement specialist who will manage Queensland State Archives' online presence with a focus on increasing engagement of the archival collection. You will work as part of dynamic team and engage with a range of internal and external stakeholders.

As The Senior Digital Engagement Officer, You Will

• implement, monitor and evaluate plans and activities to meet strategic communication goals
• undertake project management to implement and support engagement initiatives
• prepare a variety of communication material suitable for online engagement through multiple platforms
• communicate with empathy, sensitivity, and cultural awareness to engage diverse audiences to promote and drive access to the archival collection
• extract, manipulate and analyse online access data to produce documents and reports that contribute to and support strategic, business and operational planning
• develop and maintain effective working relationships with team members and external and internal stakeholders
• foster a culture of continuous improvement and innovation, promote an environment of strong customer service, collaboration and teamwork to achieve quality outcomes
  
  
  

For further details about what the role entails and how you will be assessed, we encourage you to read the attached role description and talk to the contact officer.

Applications remain current for 12 months and may be considered for identical or similar vacancies.

Occupational group Marketing, PR & Communication