Description:
The Roster Coordination Unit provides the capability and state coordination to support the QFR rostering network, providing consistent coordination, collaboration and governance of the holistic rostering system. The team works with key stakeholders to continuously improve the design, development and implementation of best practice approaches, frameworks and guidelines for QFR Station rostering and ensures compliance with industrial instruments, legislative requirements and alignment to departments rostering framework requirements.Reporting to the Manager, you will be the conduit to bring multiple business areas together to reach consistent outcomes, which will then ensure is reflected in the statewide QFR rostering system documentation, communication channels and training of stakeholders. You will work closely with our business partners and key stakeholders to identify, analyse, evaluate and report on the holistic rostering system efficiency and effectiveness to continuously improve the development and enhancement of the rostering system and processes.
About Us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is committed to reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.
Purpose of the role
The Roster Coordination Unit provides the capability and state coordination to support the QFR rostering network, providing consistent coordination, collaboration and governance of the holistic rostering system. The team works with key stakeholders to continuously improve the design, development and implementation of best practice approaches, frameworks and guidelines for QFR Station rostering and ensures compliance with industrial instruments, legislative requirements and alignment to departments rostering framework requirements.
Reporting to the Manager, you will be the conduit to bring multiple business areas together to reach consistent outcomes, which will then ensure is reflected in the statewide QFR rostering system documentation, communication channels and training of stakeholders. You will work closely with our business partners and key stakeholders to identify, analyse, evaluate and report on the holistic rostering system efficiency and effectiveness to continuously improve the development and enhancement of the rostering system and processes.
Key requirements
Highly desirable requirements
- Knowledge and/or experience or qualifications in contemporary HR management and best practice.
- Knowledge or ability to acquire knowledge and apply industrial conditions and arrangements, including rostering management.
- Knowledge and understanding or experience in contemporary online communication, management systems and/or web-based platforms i.e. Microsoft Office 365 (Teams, SharePoint, Office, PowerBi and Visio).
Responsibilities
Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:
- Contribute to the continuous review and development of rostering practices, manuals, polices, procedures, training and tools to ensure governance and best practice standards meet departmental objectives.
- Provide high level advice relating to human resource policy and procedures to ensure the effective management of the QFR rostering compliance with industrial instruments.
- Maintain knowledge and analyse data to draw accurate conclusions on trends, issues and opportunities for continuous improvement towards better rostering practices and reporting needs.
- Undertake data analysis on financial and human resources functions to enable forecasting of costs, establishment, budget and impact, risks and opportunities, and provide recommendation for continuous improvement.
- Coordinate resources and deliver training sessions to increase staff capability in relation to meeting rostering services and departmental objectives.
- Prepare and review reports, briefs, submissions and other correspondence relating to program and research activities, including impacts, in accordance with departmental requirements and governance.
- Develop and maintain effective stakeholder relationships and networks to support program activities and promote positive outcomes to ensure an effective statewide rostering system is achieved.
- Undertake projects on a diverse range of issues and provide advice and options to solve problems and issues impacting on the holistic rostering system.
Role
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
Vision
- Stimulates ideas and innovation
- Leads change in complex environments
- Builds enduring relationships
- Drives accountability and outcomes
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance
- Respect
- Integrity
- Courage
- Loyalty
- Trust
14 Jan 2026;
from:
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