Business Analyst

Description:

Are you an experienced Business Analyst with a background in successfully translating business needs into effective system solutions? If this sounds like you, Wagga Wagga City Council has an exciting opportunity for you to help guide the organisation through a major ERP implementation and digital transformation.

• Temporary, full-time position available - three (3) year term contract.
• An attractive remuneration in accordance with skills and experience.
• Work in a supportive environment with broad exposure to exciting technologies.
• Training and development opportunities.
• Generous leave entitlements.
  
  

Your New Role

The Business Analyst is responsible for understanding and documenting business requirements, ensuring they are translated into effective technical solutions using Technology One systems. This role works closely with stakeholders to design and implement systems that meet Council’s needs.

Key responsibilities of this role include but are not limited to:

• Engage with stakeholders to identify business issues and deliver practical, fit-for-purpose ERP solutions.
• Gather, document, and analyse business requirements aligned with Council strategy and TechnologyOne capabilities.
• Collaborate with business units, technical teams, and vendors to ensure solution alignment and shared understanding.
• Assist the data migration partner in identifying, mapping, cleansing, and validating data to meet project standards.
• Contribute to software defect triage and resolution to maintain solution quality and integrity.
• Support change management initiatives, including stakeholder training, documentation, and user adoption activities.
  
  

What You Will Need To Succeed

The successful applicant will have:

Essential

• Tertiary qualification and/or relevant professional certifications in Information Management, Information Technology (IT), Business Analysis, or Project Management.
• Demonstrated experience working as an IT Business Analyst on complex enterprise system projects.
  
  

Knowledge, Skills & Expertise

• Strong capability in contributing to Solution Design workshops for ERP implementations, translating business processes and stakeholder needs into clear functional and technical specifications.
• Skilled in developing business requirements documentation and user stories, with a focus on traceability and alignment to project scope and objectives.
  
  

People-Oriented Skills & Attributes

• Excellent written and verbal communication skills, able to convey complex ideas clearly to both technical and non-technical audiences.
• Experienced in facilitating workshops and engaging end users, SMEs, and business leaders to gather insights and build alignment.
  
  

Desirable

• Previous involvement in TechnologyOne implementations, ideally within a local government or similar regulated environment.
• Working knowledge of structured project delivery methodologies such as PRINCE2, PMBOK, or Agile-based frameworks.
  
  

What is next?

Applications close Sunday, 1 March 2026 at 11.59pm AEST with interviews to be held in the week commencing Monday, 9 March 2026.

If you are interested in this role and would like more information, please contact Timothy Pankhurst, ERP Project Manager on 02 6926 9217.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information and to apply, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position including a functional health assessment to ensure candidates can meet the inherent physical requirements of the role.

https://wagga.nsw.gov.au/the-council/working-with-council/why-work-in-wagga

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.