Description:
Following an internal promotion, we are seeking a highly organised and self‑motivated individual to join our team as a Spare Parts Manager based at our Mulgrave Branch. In this role, you will be responsible for the development and ongoing management of Branch spare parts and workshop inventory, ensuring full compliance with company policies, procedures, and operational targets.Requirements
- Lead end‑to‑end inventory and stock control by implementing standardised global processes; set and review stock levels across stockrooms and service vans; managing audits, reconciliations, stocktakes, obsolescence, transfers, receipting and daily parts administration to ensure accuracy, availability and compliance
- Drive parts performance and operational excellence by managing budgets, revenue and cost targets; overseeing local purchasing within procurement guidelines; supporting parts strategy discussions; auditing job cards; and coaching service technicians to ensure effective spare parts utilisation and customer responsiveness
- Deliver high‑quality customer support and issue resolution by managing escalated enquiries, providing second‑level liaison on orders, delivery timelines and parts availability, and ensuring customer requirements are met efficiently.
- Ensure accurate and consistent sales execution through standardised regional processes for invoicing, quotations and forecasting, while supporting parts picking, packing and dispatch to customers and technicians
- Lead, coach and develop the branch parts team, providing technical product support to internal and external customers and fostering a high‑performance, customer‑focused culture.
- Manage team performance and daily operations by allocating, prioritising and monitoring workloads to ensure service levels and business priorities are met
- Champion a strong safety culture by leading by example, reducing injury risk, supporting WHS programs, and ensuring compliance with company and legislative requirements.
- Ensure safety readiness and accountability through effective training, incident reporting, WHS committee participation, audit preparedness, and continuous improvement in safety performance
- Excellent verbal and written communication skills
- Be flexible and available to interact with employees at all levels
- Be self-directed and motivated
- Previous experience within a fast-moving spare parts environment
What sets us apart?
Crown's history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that's why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals
- Corporate Rates for Private Health Insurance
- An inclusive working environment
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
10 Feb 2026;
from:
linkedin.com