Scrum Master

Description:

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Overview

The Scrum Master plays a critical role in enabling high‐performing Agile teams by facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement. This role partners closely with Product Owners, developers, QA, and business stakeholders to ensure delivery of high‐quality, value‐driven solutions.

Key Responsibilities

Agile Facilitation & Team Support

• Guide one or more Scrum teams in the effective use of Agile/Scrum practices.
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Remove impediments and proactively identify risks that may impact delivery.
• Coach team members on Agile values, principles, and best practices.
  
  

Collaboration & Communication

• Partner with Product Owners to ensure a clear, prioritized, and well‐groomed backlog.
• Promote transparency and alignment across teams, leadership, and stakeholders.
• Support cross‐functional collaboration between development, QA, UX, and business teams.
• Communicate team progress, risks, and dependencies through appropriate reporting and metrics.
  
  

Continuous Improvement

• Drive a culture of learning, experimentation, and process optimization.
• Track and analyze team performance metrics (velocity, throughput, cycle time) to identify improvement opportunities.
• Encourage adoption of Agile engineering practices such as CI/CD, automation, and quality‐first delivery.
  
  

Delivery & Governance

• Ensure teams adhere to organizational Agile frameworks, compliance standards, and delivery expectations.
• Support release planning, dependency management, and coordination with other teams or programs.
• Assist in forecasting, capacity planning, and sprint commitments.
  
  

Required Skills & Experience

• 3–7 years of experience as a Scrum Master or Agile Project Manager.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Proven ability to coach teams and influence without authority.
• Excellent communication, facilitation, and conflict‐resolution skills.
• Experience working with tools such as Jira, Azure DevOps, Rally, or ServiceNow Agile.
• Ability to manage multiple priorities and drive outcomes in a fast‐paced environment.
  
  

Preferred Qualifications

• Certified Scrum Master (CSM), PSM I/II, SAFe Scrum Master, or equivalent.
• Experience in environments with CI/CD pipelines, cloud platforms, or modern engineering practices.
• Background in software development, QA, or business analysis.
• Experience supporting distributed or hybrid teams.
  
  

Soft Skills

• Empathetic, servant‐leader mindset.
• Strong problem‐solving and critical‐thinking abilities.
• Adaptable, proactive, and highly collaborative.
• Skilled at fostering trust, psychological safety, and team accountability.
• Strong oral and written communication skills