Support Worker

Description:

Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

As a Casual Support Worker, you will join our team supporting people experiencing social isolation, health challenges, and homelessness. Working alongside a dynamic team, you will engage directly with participants attending our Engagement Hub for meals, providing assessment, advocacy, liaison, crisis intervention, and referral services to improve their living situation.

Your day-to-day

A typical day involves meeting new and existing participants and conducting assertive engagement on site. You will have an opportunity to provide services, advocacy, housing support and help people manage a crisis. You will be based at our Grey Street Engagement Hub, working to build professional relationships with the 250-350 people who attend for meals each day.

Click here to download a copy of the position description

We're looking for someone

• With excellent communication skills who collaborates well as part of a team.
• Experienced in working with complex participants and responding to crises or challenging behaviours
• With a background in homelessness, mental health, or community services
  
  

You can look forward to

• Making a difference for our most vulnerable
• Opportunity to develop new skills and knowledge
• Contributing to a supportive and professional team culture
• Working in the heart of St Kilda and being close to public transport
• A supportive and flexible work environment
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax
• Knowing you have made a difference at the end of the day
  
  

Come and work with us

To apply simply scroll down and enter your details below with attached resume.

For more information about the role, contact Rowena Mathers, Program Manager, on rmathers@sacredheartmission.org

Applications close: 11: 59pm, Sunday 15th March 2026*

• Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.
  
  

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

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