Where

Customer Service Officer - 6-Month Parental Leave Cover

Hays Recruitment
Townsville Full-day Full-time

Description:

Are you a people person with a knack for organisation and a passion for delivering top-notch service?

Your new company
Are you a people person with a knack for organisation and a passion for delivering top-notch service? We’re looking for a Customer Service Officer for 6-months to be the friendly face and voice of our Distribution Division. This is a dynamic, fast-paced role where no two days are the same!
You’ll be the first point of contact for our valued customers—handling orders, answering enquiries, and supporting our drivers and operations team to ensure smooth and efficient service delivery.

Your new role

  • Be the go-to contact for customer orders and enquiries (phone, email, and in-person)
  • Process a high volume of fuel and lubricant orders
  • Coordinate with drivers and customers to ensure timely deliveries
  • Create delivery dockets, invoices, and process payments
  • Manage stock entries and track fuel orders
  • Follow up on outstanding paperwork and payments
  • Perform general office duties: data entry, scanning, filing, and more
  • Support month-end procedures and provide leave cover for team members

What you'll need to succeed

  • Strong data entry and administrative skills
  • Confident using Microsoft Office (especially Excel and Outlook)
  • Excellent communication and a friendly phone manner
  • Ability to work independently and as part of a team
  • High attention to detail and a proactive attitude
  • Experience in customer service or admin roles (fuel/lubricants industry experience a bonus, but not essential)
What you'll get in return
  • Supportive and collaborative team environment
  • Monday to Friday 8:00am – 4:30pm (This role is a Parental Leave cover for 6-Months)
  • $36 - $38 an hour + 12% Superannuation
  • Opportunity to grow your skills in a vital industry
  • Be part of a company that values reliability, teamwork, and great service
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to **************@hays.com.au. Or call Tehani Douglas on 07 4417 1***.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#2940800
10 Jul 2025;   from: uworkin.com

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