General Manager, Disability And Allied Health

Description:

Job description

DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Disability, Allied Health and Workforce Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey.

The General Manager, Disability and Allied Health is responsible for the efficient, effective and quality delivery of DCC Industry Group’s Disability and Allied Health Program. Reporting directly to the Executive Manager, Operations, you will have direct line management responsibility for operational staff across both disability and Allied health service delivery. The General Manager is committed to providing quality service to clients in the Disability and Allied Health program. As DCC’s Disability and Allied Health program is relatively new, the position will oversee the sustained growth of the program in line with the organisation’s strategic and operational vision. The General Manager must make sound decisions while maintaining confidentiality and professionalism.

You will work both independently and as part of the DCC Disability and Allied Health Management group, keeping accurate records and contributing to service planning and improvement activities. The role involves collaborating with key stakeholders, promoting the organisation and its clients, working closely with the Executive Manager of Operations to deliver quality services, and managing operational staff directly.

• Ensure compliance with program service standards, legislation, policies, and ethical practices alongside the Executive Manager, Operations.

• Oversee accurate, confidential, and timely participant case management and documentation.

• Monitor and promptly address any deficiencies in case plans, placements, assessments, and safeguarding procedures.

• Provide direct leadership to a team of Disability and Allied Health professionals, promoting client-focused outcomes.

• Motivate, support, and develop staff through supervision, mentoring, recruitment, retention, and performance appraisals.

• Foster a positive, respectful, and continuous improvement culture while managing conflict professionally.

• Represent and promote the organisation’s values and brand with internal teams and external stakeholders at all levels.

• Build and maintain strong relationships with local, state, and national stakeholder bodies and forums.

• Manage all program-related administration, including planning, reporting, policy adherence, and team coordination.

• Support organisational change and growth, contributing to strategy, risk management, and staff development initiatives.

You have specialist knowledge in at least one of the key service delivery areas, with experience developing and managing projects while maintaining high-quality standards. You’re skilled at evaluating services, preparing reports, and providing professional advice.

• Strong leader and mentor with experience in team development and supervision

• Excellent organisational skills to manage multiple tasks and meet deadlines

• Collaborative communicator able to build positive relationships with clients, colleagues, and stakeholders

• Knowledgeable in relevant legislation, compliance, and quality management systems

• Proficient in Microsoft Office and electronic case management tools

• Committed to social justice, strengths-based practice, and aligning with organisational values

• Flexible, resourceful, and able to work independently or as part of a team

• You bring critical thinking, accountability, and a client-focused approach to achieve positive outcomes.

• Hold a minimum bachelor’s degree in social work, human services, psychology or relevant field, with a minimum of 5 years’ experience in a management/leadership role in the Disability and Allied Health sector.

• An ability to communicate at all levels, influence, engage, negotiate, mediate and build effective relationships with a wide variety of stake holders.

• A commitment to diversity and social inclusion which includes Aboriginal and Torres Strait Islander people, people who identify as LGBTQI+, people of all ages, people with disability and those from culturally and linguistically diverse backgrounds.

• Current Drivers Licence.

• A positive Working with Children Check/Blue card

• Satisfactory National Crime Check.

• LCS 2/7 Outcome

If this sounds like an opportunity for you, or should you have further questions or require more
information, please contact John McDonnell on 0421 706 771 for a confidential discussion.

Applicants are encouraged to submit their application as early as possible as DCC reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

We’re serious about diversity and cultural inclusivity. Deadly Community Connections is an employer of equal opportunity and encourages people from a background of CALD, LGBTQIA+, women, and First Nations people to apply.