Description:
About Us:
Oaks Melbourne on William Suites is ideally located in the heart of Melbourne’s CBD, right next to Flagstaff Gardens and Flagstaff Station, and within walking distance to Melbourne Central. Known for our modern amenities, exceptional service, and prime location, we pride ourselves on delivering a memorable stay to every guest.
We offer a dynamic and supportive work environment , where dedication, growth, and enthusiasm are celebrated.
About the Role:
We’re looking for an outstanding Night Auditor / Front Office Receptionist to join our energetic and successful team. This is a fantastic opportunity for someone passionate about hospitality and keen to grow their career with a leading hotel brand.
Key Responsibilities:
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Deliver friendly, personalised service to all guests
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Handle check-ins, check-outs, and reservations
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Process nightly audits and daily reconciliation reports
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Respond to guest queries and requests promptly
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Promote hotel services and upsell accommodation options
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Ensure smooth operation of the front desk during overnight shifts
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Maintain safety and security standards during the night
What We’re Looking For:
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A passion for providing exceptional guest experiences
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Previous front office or night audit experience (preferred)
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Strong communication and time management skills
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Knowledge of front office booking systems (preferred)
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Attention to detail and the ability to work independently
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A fun and supportive approach to teamwork
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Flexibility to work night shifts, weekends, and public holidays
International students are welcome to apply!
Why Join Us?
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Career growth within a leading hospitality group
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Supportive team environment with ongoing training
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Great staff discounts across Minor Hotels worldwide
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Be part of a workplace that values fun, diversity, and excellence