Description:
- Part time (0.6) | Continuing
- Professional HEO7 | $100,233 - $110,954
- Location: Bedford Park / Kaurna Country
- View Position Description
About the Role
This is an interesting and challenging role, working with a diverse range of stakeholders across all functions of the University.
Every day will bring you something different as you act as the first point of contact for both students and staff, providing high level support on a range of student policy, academic integrity, student appeals and complaints, and student misconduct related matters. You will also contribute to the governance of these processes by providing support to triage, plan and conduct investigations, drafting quality communications and ensuring the timely and successful management of complex student cases to resolution.
Other duties include:
- Provision of executive support to the Student Appeals Committee and other relevant forums, including the preparation of agenda papers, minutes, correspondence and undertaking any follow up action as required.
For a more comprehensive list of responsibilities, please refer to the Position Description
About You
Your highly effective oral communication and interpersonal skills will be key to your success, as you develop, maintain and enhance relationships with stakeholders through constructive and collaborative interaction and negotiation to influence and achieve successful outcomes.
With demonstrated experience and ability in effective complaint management and investigation, including a strong understanding of the principles of procedural fairness and confidentiality, you possess excellent written and analytical skills, with the ability to prepare reports, written communication, and presentations for a range of audiences, as well as collate, interpret, and present data.
Knowledge of and/or experience working within the Australian higher education sector would be an advantage, with the ideal candidate having completed a relevant degree or hold an equivalent combination of relevant experience and/or education/training.
About the Office of Academic Quality and Enhancement
The Office of Academic Quality and Enhancement is responsible for the following support functions: the University’s curriculum governance, information and systems; academic quality assurance, enhancement, and compliance services; educational policy, academic integrity, and governance of student complaints, reviews, appeals and misconduct processes.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
17% Superannuation + salary packaging options Flexible working arrangements Our commitment to wellbeing through our Thriving@Flinders initiative Wide range of professional development activities and services, including exclusive staff study offers We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards. Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Please see here for our Reconciliation Action Plan Please see here for our Indigenous Workforce StrategyPrescribed Conditions for Employment
A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role. I n addition, it is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).How to Apply and Information
You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 5 pages, and address the Key Position Capabilities of the position description For more information regarding this position, please contact Robert HoughtonCertification
Applications to be submitted before 10.00pm:
11 Feb 2026
At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.