Where

Client Services Officer

Michael Page
Balwyn North Full-day Full-time

Description:

  • Prepare, review, and organise client documentation, forms, and advice files to ensure accuracy and compliance.
  • Manage client communication, meeting scheduling, follow-ups, and maintain accurate records within internal systems.
  • Support advisors with meeting preparation, data collection, and implementation tasks.
  • Liaise with product providers, accountants, and other third parties to obtain required information.
  • Track workflows, deadlines, and outstanding actions to ensure advice processes run smoothly and efficiently.
  • Build knowledge of advice processes, compliance requirements, and product fundamentals, with scope to take on broader responsibilities over time.

Requirements:

  • Experience in client services, administration, or finance support, ideally within financial planning, wealth management, insurance, or accounting.
  • Strong attention to detail, organisation, and documentation accuracy.
  • Foundational understanding of the financial advice landscape or basic accounting and financial concepts.
  • Clear, professional communication skills and confidence dealing with clients and external stakeholders.
  • Bachelor's degree in Business, Commerce, or Finance preferred, though relevant experience is highly regarded.
  • Motivated to develop technical knowledge and capabilities, with the potential to progress toward advisory responsibilities over time.

Conditions:

  • Exposure to sophisticated advice processes and high-net-worth client work.
  • A professional, collaborative environment with structured training and support.
  • Opportunity to deepen technical and operational expertise, with a pathway to an adviser role for the right candidate.
  • Long-term opportunity within a growing and well-established advice practice.
6 Feb 2026;   from: michaelpage.com.au

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