Manager, Google Customer Solutions

Description:

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information. Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.
  
  

Preferred qualifications:

• Experience managing partnerships with a focus on the relationship health and business sustainability.
• Experience managing teams in collaborative environments and the ability to coach and align individual contributions to the organizational goals.
• Knowledge of the AUNZ agency landscape, including the needs of global Holding Companies and independent agencies.
  
  

About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage the execution of existing Joint Business Plans (JBPs) and incentive programs. Ensure partners' success.
• Serve as the go-to expert for internal and external stakeholders on the Google Ads and Google Marketing Platform (GMP) portfolio.
• Serve as a trusted advisor for executive-level partnership relationships. Move partnerships beyond transactional interactions to integrated strategic alignment.
• Translate organizational goals into work plans for the team. Manage resource allocation and prioritize work streams to ensure execution across internal and external teams.
• Lead and coach a team of partnership professionals. Create a safe environment, provide feedback, and use AI tools to drive team productivity and innovation.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .