Head, Media and Communications

Description:

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Job Description

James Cook University is seeking an accomplished and strategic leader to take on the role of Head, Media and Communications . This pivotal senior position will drive the University’s profile and influence through impactful media and communications initiatives

• Full-time position
• Fixed term for 5 years
• Based at the picturesque Townsville Bebegu Yumba campus, Douglas in tropical North Queensland
• Highly competitive remuneration package on offer plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits
• Relocation assistance may be negotiated.
  
  

About The Role

The Head, Media and Communications provides strategic leadership for the University’s internal and external media relations, shaping and delivering media strategies that enhance the visibility of JCU’s research, teaching and community engagement while strengthening the University’s reputation. Working closely with the University Executive and Senior Management Group, you will lead proactive and responsive media engagement, deliver strategic campaigns, manage crisis and incident responses, and build strong relationships with media outlets in the region and beyond. You will also lead a small, high-performing media and communications team, ensuring the delivery of timely, high-quality outcomes aligned to the University’s strategic objectives.

Qualifications, Skills And Experience

You will bring qualifications in media or a related field and extensive relevant experience, along with a strong track record of developing and implementing media strategies within large, complex organisations. You are highly experienced in managing media campaigns, advising senior leaders, and operating effectively under pressure in complex and sensitive situations. With exceptional written, verbal and interpersonal communication skills, you are confident engaging with a wide range of stakeholders and media contacts, and you are a proven people leader who delivers results through an engaged and high-performing team.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU, our Careers and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect , we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 36.25-hour full-time working week
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave or 12 months at half pay
• A range of flexible working options
• Attractive options for salary packaging
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare, medical services, gym and cafes.
  
  

How To Apply And Contact Details

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

• Complete the application form
• Upload your current resume
• Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success
• Upload a separate document in response to the Key Requirements for Success (selection criteria) specified in the Role Profile.
  
  

Applications close on Thursday 5 March at 11:55 PM AEST .

For any enquiries about the role, please contact Vanessa Cannon, Chief of Staff on 0419 245 992 or via email chiefofstaff@jcu.edu.au.

Please note, as a timely appointment is required, we are seeking applications from candidates with current Australian work rights.

About Our Process

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

What Matters To Us At Jcu

• Our People - Our staff, students, and the communities we serve
• Our Education - Knowledge has the power to change lives
• Our Place – the Tropics and beyond
• Our Research – a catalyst for innovation and knowledge generation
  
  

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.

Posted

13/02/2026