Description:
People and Culture Coordinator (Dual Property Role)
Based onsite at Pullman Melbourne City Centre & Mercure Welcome Melbourne, our People and Culture Coordinator will have the opportunity to work as part of the Accor Group, owned by Erdi - a privately owned company that operates a successful collection of hotels and businesses throughout Australia.
This position will have the dual benefits of working with an international Hotel Group with amazing career opportunities operated by a smaller family run business. Working closely with the People & Culture team and partnering with operational leaders, you will provide both strategic support and hands-on administrative expertise to ensure smooth, compliant and people-focused HR operations.
As a part of P&C, you are an integral stakeholder with the business Managers in our team, you will be working very closely with business managers and our teams
Key Responsibilities
Employee Lifecycle Management
• Support end-to-end recruitment including advertising, screening, interviews, reference checks and offer generation
• Coordinate onboarding and induction processes
• Prepare employment contracts, variation letters and other employment documentation
• Manage probation reviews and employment confirmations
• Coordinate offboarding processes including exit interviews and final documentation
HR Administration & Compliance
• Establish and maintain accurate employee records and HRIS systems
• Ensure compliance with Fair Work, NES, Awards and internal policies
• Monitor visa compliance and right-to-work documentation
• Maintain confidentiality and data integrity at all times
• Support payroll coordination including contract variations and employment changes
Employee Relations & Support
• Provide first-level advice and guidance on People & Culture matters
• Assist with performance management processes
• Support investigations, counselling and mediation where required
• Coordinate employee engagement and wellbeing initiatives
• Assist in managing grievances and workplace concerns
Learning & Development
• Coordinate training sessions and compliance training
• Support leadership development initiatives
• Track training attendance and maintain training records
• Assist with succession planning and talent development initiatives
Engagement, Culture & Recognition
• Promote a fun, inclusive and high-performing culture
• Coordinate reward and recognition programs
• Support engagement survey initiatives and action planning
• Assist with social events and team-building activities
Reporting & Analytics
• Prepare HR reports including turnover, headcount and recruitment metrics
• Support workforce planning initiatives
• Assist in analysing engagement and retention data
To be successful in this role you need:
- Excellent organizational and time management skills will be critical to managing your day-to-day routine
- Enthusiasm and drive to contribute to & support a great workplace culture
- An excellent working knowledge of Microsoft applications is essential
- Previous HR experience.
It would be nice if you had:
- Prior hotel or hospitality experience
- Prior knowledge or experience in using HRIS (Tanda, Workday and etc.)
- Understanding of Awards and industrial instruments
Benefits.
- A great P&C team of diverse talents and responsibilities to learn from
- Strong, inclusive companywide culture
- Generous recognition and rewards
- Potential to gain exposure to current and future Erdi enterprises
- Progressive Erdi leave and entitlement benefits
- Fun, social workplace that makes your day just fly past!
- Opportunity to be part of both Erdi – one of Australia's largest privately and independently owned Hotel groups and global brand - Accor.
- Awesome food and beverage discounts
- Exceptionally generous accommodation discounts for you and your family & friends
- Opportunities for further development through our Erdi Academy.
In return we will provide you with a fun working environment, and a great team to learn from. Furthermore, we will foster an environment that rewards and recognizes you and provides you with the opportunity for career progression.
Only successful applicants will be contacted.
Please note this is a permanent ongoing position, we cannot accept any applications from Student or Working Holiday Visa holders at this time. Nor we are not taking any sponsorship Visa applications for this role.