Description:
Cnr Waterdale Road & Vernon Ave Heidelberg Heights Victoria 3081About Us
At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.
HR Products, a Valmont Company, has grown into one of Australia’s largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
How you will contribute
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Heidelberg Heights on a full-time basis.
Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
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Working within the Customer Service Team to assist in processing of RFQ to Order release stages.
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Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
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Work with Internal stakeholders to provide support
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Answer customer queries regarding pricing, turnaround and technical information.
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Enter, maintain and review customer pricing and customer database.
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Contribute as an active member of the business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
About you
We are looking for someone who is passionate about all things customer service and delivering an exceptional experience for our internal and external customers, nurturing client relationships, and ensuring efficient order management.
This individual will need to have a hard-working attitude and be passionate about developing their capabilities within this space. You will also have a demonstrated ability using Microsoft Office suites and thrive in a fast paced environments.
Why Valmont Industries?
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Rewards & Benefits – Valmont Australia employees enjoy access to exclusive company benefits that including Discounted Private Health Insurance, Competitive Novated Lease options (remove for wage roles) and staff discounts on range of retail products.
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Global Opportunity - We have 87 facilities and do business in over 100 countries. That’s how Valmont can offer opportunities that are as vast as the planet itself.
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Culture - Valmont employees spanning generations have benefitted from our commitment to work/life balance and a family-first operating philosophy.
To apply, please include your resume and cover letter in your application.
When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
All successful applicants will be required to undergo pre-employment checks including a medical.
Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law.