Food & Beverage Supervisor

Description:

Company Description

Join a hotel that is part of the global Accor network, bringing together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. At Accor, we believe in you and what you bring to the table. Every gesture, every smile, and every action helps create meaningful and memorable experiences for our guests, our teams, and our planet. Together, we bring our vision of responsible hospitality to life.

Are you ready to take the next step in your hospitality leadership journey? ibis Sydney Darling Harbour is seeking a passionate and motivated Food & Beverage Supervisor to help lead our vibrant outlets and deliver exceptional service in our fast-paced, 256-room hotel overlooking Darling Harbour.

Job Description

• Supervise daily Food & Beverage operations across outlets, ensuring service excellence and brand standards are consistently met.
• Lead, coach, and motivate team members to build a positive, high-performing team culture.
• Support training and onboarding of new Heartists, fostering confidence and capability on the floor.
• Assist with rostering, stock control, and cost management to support the financial performance of the department.
• Handle guest feedback and service recovery professionally, ensuring memorable guest experiences.
• Ensure compliance with hotel policies, hygiene standards, and workplace health and safety requirements.
• Work closely with the wider hotel leadership team to support operational goals and initiatives.
  
  

Qualifications

• Previous experience in a team leader role within Food & Beverage or hotel operations.
• Strong leadership and communication skills, with a passion for developing people.
• A hands-on, proactive approach with a strong focus on guest experience.
• Ability to work a rotating roster, including weekends and public holidays.
• Must hold full working rights in Australia.
  
  

Additional Information

• Learn Your Way – Access to the Accor Academy so you can earn while you learn.
• Incredible Accor Heartist Benefits, including global accommodation and food & beverage discounts.
• Access to Accor’s Parental Leave Scheme.
• Employee Assistance Program for you and your family.
• Career development opportunities across Accor’s global network.
  
  

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.