Description:
PCCA Australia is hiring - Customer Care Territory Manager, Perth, Western Australia.
Are you a relationship driven professional with a passion for healthcare innovation?
PCC Australia is looking for a customer care territory manager to join our team in WA.
The PCCA difference – Compounding pharmacies make a real difference for their patients – delivering personalised, tailored therapies. That mass produce medication simply cannot. As the industries most comprehensive resource, PCCA makes a difference for compounding pharmacies by providing the support, education, and quality products that they need to thrive.
PCCA focuses on value, quality, and long-term partnerships.
Our Vision - PCC Australia sets a standard: quality, trusted by regulators, agile and innovation, and deeply connected across its people and partners to improve and extended patient lives through creative solutions to healthcare challenges.
The Role - we are looking for a dedicated individual to manage our western Australia territory. You will be responsible for:
• Nurturing Partnerships : looking after existing members on a regular, structured Call cycle to ensure they have the support they need
• Driving Growth - having the desire and tenacity to grow the territory through proactive prospecting and identifying new opportunities
• Acting as a Trusted Advisor - utilising strong relationship – building and communication skills to connect pharmacies with PCCA’s Clinical Services experts and our comprehensive education and training opportunities
• Helping Members “Stand out from the Crowd” -Empowering our members to differentiate their practice by providing them with quality products they can trust, ensuring they deliver the best possible outcomes for their patients
Our Values - to retract the right candidate, we look for those who aligned with our core values:
• Care Deeply - it’s personal for us; we care about our members and their patients
• Serve Always - we go above and beyond to create WOW moments
• Innovation Everywhere - we are never satisfied with “good enough”
• Deliver Quality without Compromise - we said high standards and we meet them
What you bring:
• the ability to balance high-level customer service with a “hunter” mindset for growth
• exceptional communication skills and the ability to build deep connections
• a commitment to quality and excellence in everything you do
• commitment to our values and delivering exceptional Service
If you’re ready to make an impact in the compounding pharmacy space and align with a company that truly cares, we would love to hear from you