Project Support Officer

Description:

Are you a proactive, detail driven project support professional who’s ready to contribute to meaningful organisational change? Join the Queensland Public Trustee (QPT) and play a key role in delivering projects that improve services and outcomes for Queenslanders.

This is your opportunity to step into a dynamic role where your coordination skills, organisational capability and commitment to quality will help drive some of QPT's most significant transformation initiatives.

As part of the Project Acceleration Office (PAO), you'll provide vital support across a diverse portfolio of projects, helping shape improvements that directly benefit our staff and customers.

If you're ready to use your skills to support purposeful, people-centred change, we'd love to hear from you. Download the full role description to learn more.

Why join QPT?

In This Role, You Will Enjoy

• The opportunity to contribute to high‑impact transformation - You'll support projects focused on improving customer experience, modernising systems, enhancing service delivery and uplifting organisational capability.
• Meaningful work with real community benefit - Your efforts will help ensure Queenslanders, including those who need our help most, receive quality, accessible and future‑focused services.
• A collaborative and supportive environment - You'll work closely with project managers and business areas across the organisation, gaining exposure to contemporary project delivery approaches.
• A valued role within a busy project environment - You'll be part of a motivated team delivering key initiatives aligned with QPT's strategic direction and modernisation agenda.
  
  
  

About You

You're an organised, solutions‑focused professional who thrives in a fast‑paced environment. You'll excel in this role if you bring:

• Strong administrative and project support capability, with the ability to coordinate systems, records, reporting and documentation with accuracy and confidentiality.
• Experience supporting project design, development or delivery, ideally with exposure to project governance or project control processes.
• Excellent communication and stakeholder engagement skills, enabling you to work effectively across multiple teams and support issue resolution and analysis activities.
• Strong planning and coordination skills with the ability to manage competing priorities, schedule meetings, prepare agendas and track project actions.
• Confidence working with Microsoft Office applications and familiarity with eDRMS and/or finance or payment administration systems.
• A proactive mindset with strong attention to detail, a willingness to learn and the ability to contribute to a positive, collaborative project team culture.
  
  
  

What You'll Do

In this role, you will:

• Provide timely, accurate and confidential administrative and project support to the Project Acceleration Office.
• Prepare and maintain project documentation, controls, registers and project records.
• Coordinate project systems, correspondence and reporting, ensuring issues are logged, prioritised and monitored.
• Organise project meetings, including scheduling, venues, agenda preparation and minute-taking.
• Assist with issue management, research, analysis and planning activities.
• Liaise with project managers and business areas to monitor expenses, invoices, procurement and project administration.
• Track, monitor and report on the status of project deliverables to ensure alignment with approved time, cost and quality metrics.
• Contribute to the development of project plans, briefs, reports and submissions relating to project establishment, progress and closure.
  
  
  

Interested in applying?

Please Provide The Following Information In Your Application

• A cover letter (maximum two pages) telling us what you will bring to the role and your motivation for applying.
• Your current CV or resume (maximum three pages is recommended), including any mandatory and/or other requirements.
• Details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current or immediate past supervisor.
  
  
  

Only those persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia.

Occupational group Administration