Where

Customer Service Representative (Travel Industry)

FlexPath Travel
Brisbane Full-day Full-time

Description:

Job Description:

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Assist clients with travel planning, reservations, and general questions
  • Provide accurate information regarding destinations, policies, and procedures
  • Maintain clear and professional communication with clients
  • Follow company guidelines and service standards
  • Document interactions and updates as needed


Qualifications:

  • Strong communication and interpersonal skills
  • Customer service experience preferred (not required)
  • Ability to work independently and manage time effectively
  • Comfortable using computers, email, and online systems
  • Detail-oriented with a positive, solution-focused attitude
  • Interest in the travel industry is a plus


What We Offer:

  • Training and ongoing support
  • Flexible work options (part or full time)
  • Growth opportunities within the travel industry
  • Supportive and collaborative team environment
10 Feb 2026;   from: linkedin.com

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